Primal Leadership: Realizing the Power of Emotional Intelligence
Author: Daniel Goleman
Daniel Goleman's international bestseller Emotional Intelligence forever changed our concept of "being smart," showing how emotional intelligence (EI)-how we handle ourselves and our relationships-can determine life success more than IQ. Then, Working with Emotional Intelligence revealed how stellar career performance also depends on EI.
Now, Goleman teams with renowned EI researchers Richard Boyatzis and Annie McKee to explore the role of emotional intelligence in leadership. Unveiling neuroscientific links between organizational success or failure and "primal leadership," the authors argue that a leader's emotions are contagious. If a leader resonates energy and enthusiasm, an organization thrives; if a leader spreads negativity and dissonance, it flounders. This breakthrough concept charges leaders with driving emotions in the right direction to have a positive impact on earnings or strategy.
Drawing from decades of analysis within world-class organizations, the authors show that resonant leaders-whether CEOs or managers, coaches or politicians-excel not just through skill and smarts, but by connecting with others using EI competencies like empathy and self-awareness. And they employ up to six leadership styles-from visionary to coaching to pacesetting-fluidly interchanging them as the situation demands.
The authors identify a proven process through which leaders can learn to:
· Assess, develop, and sustain personal EI competencies over time
· Inspire and motivate people
· Cultivate resonant leadership throughout teams and organizations
· Leverage resonance to increase bottom-line performance
The book no leader in any walk of life can afford to miss, this unforgettable work transforms the art of leadership into the science of results.
USA Today
Now, here is a concept that every new (and old) boss should take to heart: The duty of a leader is to prime positive feelings in workers..... clear, concise writing style is helpful in explaining complex processes in easy-to-understand language....Goleman, Boyatzis and McKee have turned a difficult trick: attacking a tired subject in an invigorating way.
Publishers Weekly
"The fundamental task of leaders... is to prime good feeling in those they lead. That occurs when a leader creates resonance a reservoir of positivity that unleashes the best in people. At its root, then, the primal job of leadership is emotional." So argue Goleman (Emotional Intelligence) and EI (emotional intelligence) experts Boyatzis and McKee. They use the word "primal" not only in its original sense, but also to stress that making employees feel good (i.e., inspired and empowered) is the job a leader should do first. To prove that the need to lead and to respond to leadership is innate, the authors cite numerous biological studies of how people learn and react to situations (e.g., an executive's use of innate self-awareness helps her to be open to criticism). And to demonstrate the importance of emotion to leadership, they note countless examples of different types of leaders in similar situations, and point out that the ones who get their employees emotionally engaged accomplish far more. Perhaps most intriguing is the brief appendix, where the authors compare the importance of IQ and EI in determining a leader's effectiveness. Their conclusion that EI is more important isn't surprising, but their reasoning is. Since one has to be fairly smart to be a senior manager, IQ among top managers doesn't vary widely. However, EI does. Thus, the authors argue, those managers with higher EI will be more successful. (Mar. 11) Forecast: Goleman already has a legion of fans from his early books on EI. His publisher is banking on his fame; the house has planned a $250,000 campaign and a 100,000 first printing. Copyright 2001 Cahners Business Information.
Library Journal
Goleman (Emotional Intelligence) teams with Richard E. Boyatzis (Weatherhead Sch. of Management, Case Western Reserve) and Annie McKee (Management Development Services, North America, Hay Group) to focus on the relationship between Emotional Intelligence (EI) and successful leadership. The authors define EI as handling one's emotions well when dealing with others and go on to describe how EI makes good leaders. Throughout, the authors talk about leaders exhibiting "resonance," defined as bringing out the best in people by being positive about their emotions, and "dissonance," defined as bringing out the worst in people by undermining their emotions. The book is arranged in three sections, with the first section describing the characteristics of resonant and dissonant leadership as well as the four dimensions of EI, which are self-awareness, self-management, social awareness, and relationship management. This section also describes the different types of leadership styles, such as visionary, coaching, and commanding. The second section outlines the steps one needs to take to become a more positive leader, and the third section discusses how to use these newfound skills to build a better organization. Real-life leadership stories are provided throughout. Recommended for public, corporate, and academic libraries. Stacey Marien, American Univ., Washington, DC Copyright 2001 Cahners Business Information.
Booknews
Goleman (emotional intelligence in organizations, Rutgers U.) Richard Joyatzis (organizational behavior, Case Western Reserve U.) and Annie McKee (education, U. of Pennsylvania) explain how successful leaders use a reservoir of positivity to stimulate good feeling in those they lead. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Soundview Executive Book Summaries
Great leaders move us. They ignite our passion and inspire the best in us. When we try to explain why they are so effective, we speak of strategy, vision, or powerful ideas. But the reality is much more primal: Great leadership works through the emotions.
The authors of Primal Leadership write that humankind's original leaders earned their place because their leadership was emotionally compelling. In the modern organization, this primordial emotional task remains. Leaders must drive the collective emotions in a positive direction and clear the smog created by toxic emotions, whether it is on the shop floor or in the boardroom.
When leaders drive emotions positively, they bring out everyone's best. When they drive emotions negatively, they spawn dissonance, undermining the emotional foundations that let people shine. The authors of Primal Leadership explain that the key to making primal leadership work to everyone's advantage lies in the leadership competencies of emotional intelligence; how leaders handle themselves and their relationships. Leaders who exercise primal leadership drive the emotions of those they lead in the right direction.
Matters of the Heart and Mind
Gifted leadership occurs where heart and head - feeling and thought - meet. These are the two things that allow a leader to soar. The authors write that all leaders need enough intellect to handle the tasks and challenges at hand. However, intellect alone won't make a leader. Leaders execute a vision by motivating, guiding, inspiring, listening, persuading, and creating resonance. As a result, the manner in which leaders act - not just what they do, but how they do it - is a fundamental key to effective leadership. The reason lies in the design of the human brain.
The brain is an open loop. The authors explore how we rely on connections with other people for our emotional stability. Scientists describe the open-loop system as "interpersonal limbic regulation," whereby one person transmits signals that can alter hormone levels, cardiovascular function, sleep rhythms, and even immune function inside the body of another. Other people can change our very physiology and our emotions.
The authors describe how the continual interplay of limbic open loops among members of a group creates a kind of emotional soup, with everyone adding his or her flavor to the mix. Negative emotions - especially chronic anger, anxiety or a sense of futility - powerfully disrupt work, hijacking attentions from the tasks at hand.
On the other hand, when people feel good, they work at their best. The authors write that feeling good lubricates mental efficiency, making people better at understanding information and making complex judgments. For example, insurance agents with a glass-is-half-full attitude make more sales, in part because they are able to withstand rejection better than their more pessimistic peers.
Cooperative Teams
A study on 62 CEOs and their top management shows just how important mood is. The CEOs and their management team members were assessed on how upbeat - energetic, enthusiastic and determined - they were. They were also asked how much conflict the top team experienced. The study found that the more positive the overall moods of people in the top management team, the more cooperative they worked together and the better the company's business results. The study concluded that the longer a company was run by a management team that did not get along, the poorer the company's market return.
The authors write that every large organization has pockets of resonance and dissonance. The overall ratio determines the organization's emotional climate and performance. To shift the ratio toward resonance, cultivate a dispersed cadre of emotionally intelligent leaders. To do that, the authors write, leadership training must be the strategic priority and be managed at the highest level. Commitment must come from the top. That's because new leadership means a new mindset and new behaviors, and in order for these to stick, the organization's culture, systems and processes all need to change.
Let's say that as a leader, you get it. You've set the stage by assessing the culture, examining the reality and the ideal. You've created resonance around the idea of change, and you've identified the people who will take top leadership roles. The next step is to design a process that lets those leaders uncover their own dreams and personal ideals, examine their strengths and their gaps, and use their daily work as a learning laboratory. The authors explain that this process must also be self-directed and include the following elements:
- A tie-in to the organization's culture.
- Seminars emphasizing individual change.
- Learning about emotional competencies.
- Creative learning experiences.
- Relationships that support learning, such as executive coaching.
Why Soundview Likes This Book
Using many in-depth examples of how the concepts of primal leadership work and how the power of emotional intelligent can be used to effect organizations, Primal Leadership delivers many poignant messages about a topic that deserves more attention. The book's focus on real-life scenarios and modern business problems keeps its intellectual ideas grounded in reality, and helps it develop and demonstrate its pertinent ideas. The numerous examples it uses to illustrate these ideas turn this book into an exciting examination of fresh concepts and valuable learning. Copyright (c) 2002 Soundview Executive Book Summaries
What People Are Saying
Sound and practical advice on leading effectively, based on science and business experience, from the leader in the field of emotional intelligence."
-Martin Seligman, Fox Leadership Professor of Psychology, University of Pennsylvania
New interesting textbook: Handbook of Ayurveda or Taming of the CANDY Monster
The Book of Questions: Business, Politics and Ethics
Author: Gregory Stock
Right to life, or abortion rights. Whistle-blowing. Does everyone have a price? The most difficult and revealing of all questions are questions of ethics-easy to answer from afar, but impossible when you're in the thick of it.
From the author of the 1.9-million-copy bestselling The Book of Questions, here are 300 primary and follow-up questions on commerce and politics that probe deeply into our conflicts between ideals and reality, and help us sound our own morals.
Put principles to the test: If you knew you could double your money in two years by investing in a company whose activities you strongly disapprove of, would you? Examine basic beliefs: If you knew you would not produce anything of real significance in your life, how would it change your goals and attitudes? Fantasize about power: If you could determine who could immigrate here, would you let in those who would contribute the most to our country or those most in need of refuge? Define convictions: If you were certain someone convicted of armed robbery would never commit another crime, would you choose a punishment that involved no prison sentence? Perhaps even rehearse for tomorrow: What would you do if after shaking hands on a deal for an item you are selling, someone else offers you twice as much?
Fuel those all-to-rare talks that go deep into the night-and explore and refine your values. 106,000 copies in print.
No comments:
Post a Comment